FAQs

 

What types of products does Kingdom Pets offer?

Kingdom Pets specializes in innovative pet products designed to enhance the outdoor experience for both pets and their owners. Our offerings include a versatile 2-in-1 travel dog water bottle and an indestructible chew toy specifically crafted for aggressive chewers.

How can I ensure my pet stays hydrated during outdoor activities?

Our 2-in-1 travel dog water bottle is designed to provide a convenient solution for hydration on the go. It allows pet owners to easily dispense water while minimizing spills, ensuring that your pet remains hydrated during outdoor adventures.

Are your chew toys suitable for aggressive chewers?

Yes, our indestructible chew toy is specifically designed for aggressive chewers. It is made from durable materials that withstand intense chewing, providing a safe and long-lasting option for your pet.

What is your return policy?

We have a 30-day return policy. To be eligible for a return, items must be in their original condition, unworn or unused, with tags, and in the original packaging. You can initiate a return by contacting us via email.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

We do not offer direct exchanges. The fastest way to obtain a different item is to return the original product and, once the return is accepted, make a separate purchase for the new item.

What should I do if my item is damaged or defective?

If you receive a damaged or defective item, please contact us immediately upon receipt. We will evaluate the issue and work to resolve it promptly.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination. Please check our shipping policy for more details.

How can I contact Kingdom Pets for further inquiries?

You can reach us via email at steelegomez000@gmail.com for any questions or concerns regarding our products or policies.